interrobang (‽)

Hot on the heels of my trip to Manchester a couple of weeks ago, I spent last week in Guatemala, on another business trip.  This time it was for a workshop on change management, with a bit of knowledge management thrown in for good measure (it’s difficult to do the former well, without having the latter in place).  It’s the first time I’ve been to Guatemala, which means I can cross off another country on my map (and not for the reason one of my traveling colleagues does: to indicate getting to first base with a girl from that country!).
Getting there […]

I’m in Manchester (England, not North Carolina) for the week, facilitating a Knowledge Management workshop.  For those not in the know, Knowledge Management basically involves defining and implementing a strategy for capturing an organization’s knowledge (which may be on LANs, paper, individual PCs, or in people’s brains), organizing this so that the information can easily be found, and sticking it all somewhere that everyone who needs it has access to it.  I guess it’s not much of an issue in a small company, but when you’ve got several hundred people who are globally distributed (principally Manchester, Bangkok, and Guatemala) who […]